Terms & Conditions

A few things to take note of:

Zardozi work is a very delicate form of embroidery and it must be handled with care, and so we do not guarantee any guarantee on any sort of Zardozi work.

Material / colour for the dress could differ from the dresses you see in the photos as the dress will be tailored for you only when you place your order and have paid. We will inform you if this happens. We do not pre-stock dresses as we make them exclusively for you.

As your order will be tailored for you, at this point, we do not offer returns or refunds. So please make your decision carefully before you submit your order. In case there's an issue with the tailoring itself, we can get that sorted for you at an additional cost that may vary depending on the type of alteration which we will inform you about. 

After receiving the order confirmation, if we do not receive the payment within next 7 days then we will cancel your order.

We will start tailoring your order once the funds have been cleared. Delay in payments will affect the delivery timeframe.